Resources

Connecting with Your Loved One in Our Care

Your support is critical to the recovery and well-being of your loved one in treatment at Triangle Springs. Our patients are cared for by a multi-disciplinary team of therapists, nurses, patient care assistants, and our medical staff. With the approval of your loved one and the Care Team, we welcome you to participate in our family-oriented treatment plan.

Virtual visitation is available seven days a week. For in-person visitation, please use the entrance on the side of the building to enter the cafeteria. There is no visitation entry from the main lobby or the outpatient lobby. 

Please read the following requirements PRIOR to visiting:

Visitation

• TWO VISITORS per patient, per stay. It must be the same two visitors for the entire admission. For the safety of patients, we cannot rotate visitors and there is no early exiting. The same two visitors may visit more than once.
• Personal items are not permitted during visitation. KEYS ONLY. Visitors will be wanded for safety.
• Patient belongings are permitted for drop-off. Please bring no more than 3-5 changes of clothes and no strings or other contraband items. Full list of allowed items can be found online.
• Gifts, food, belongings, and medication cannot be given from visitor to patient directly. Do not pass items of any sort to patients.
• Excessive displays of affection and touching are not permitted.
• No visitors under the age of 13.

Visitation times are listed on the schedule below. A patient’s ability to receive phone calls is dependent on their schedule and phone availability. Please leave your full name, along with the patient code when leaving a voicemail. Messages will be delivered to the patient as soon as possible. 

NOTICE: It is at the discretion of our patients to allow or deny access to information regarding their stay at Triangle Springs. We ask you to please respect their safety and privacy.

Patient belongings

The following items are permitted:

• All current medications (including OTC meds and inhalers).
• Five sets of clothing/underwear/socks
  • No drawstrings, shoestrings or other ties
  • Washers and dryers are available on the unit for washing clothes
• Nightwear/pajamas
• Sweater or jacket 
• A small amount of jewelry
  • Wedding bands, small post earrings, and a necklace
• Only unopened cigarette packs

Triangle Springs is not responsible for lost or stolen items.